What are the most effective ways to attract and retain long-term guests for an AirBnB short stay rental property?

Effective Ways To Attract And Retain Long-Term Guests For An Airbnb

While short stay rental properties typically cater to guests looking for shorter stays, attracting and retaining long-term guests can provide stability and consistent income for your property. Here are some effective strategies for attracting and retaining long-term guests.

Pricing and discounts

Offer competitive rates and consider offering discounts for longer stays. Long-term guests are often cost-conscious, so offering a discounted rate for longer bookings can be enticing. You can offer weekly or monthly rates that are lower than the nightly rate.

Flexible booking options

Allow guests to book for longer periods, such as weeks or months, and offer flexible check-in and check-out dates. This flexibility meets the needs of guests looking for longer stays and increases the chances of securing long-term bookings.

Highlight amenities for longer stays

Highlight amenities and features that are particularly beneficial to long-term guests. These may include a fully equipped kitchen, laundry facilities, ample storage space, high-speed internet and a comfortable workspace. Be sure to mention these amenities in your listing and showcase them with appealing photos.

Furnish for comfort and functionality

Furnish your property with comfortable and functional furnishings that meet the needs of long-term guests. Consider providing ample storage, a comfortable bed, a work desk and a comfortable seating area. Create an environment that evokes a sense of comfort and familiarity, akin to a home away from home.

Provide utilities and services

Include utilities such as electricity, water, heating and internet in the rental price. This eliminates additional costs for long-term guests and simplifies the booking process. In addition, consider offering cleaning services, regular linen and towel changes and maintenance assistance throughout their stay.

Provide a welcome pack

Prepare a welcome pack for long-term guests, including essentials such as toiletries, cleaning supplies and a guide to the property and local area. This gesture shows that you value their stay and helps them settle in comfortably.

Build relationships and communication

Establish good communication with long-term guests from the outset and maintain regular contact throughout their stay. Respond promptly to enquiries and address any concerns or issues promptly. Building a positive relationship with your long-term guests encourages loyalty and increases the likelihood of repeat bookings.

Offer personalised experiences

Tailor your offerings to the needs and preferences of long-term guests. Provide information about local attractions, restaurants and services that may be of interest to them. Offer recommendations and suggestions to enhance their experience and make them feel like valued guests.

Provide Long-Term Guest Benefits

Consider offering additional perks or benefits specifically for long-term guests. This could include access to exclusive amenities, discounted rates for local services or activities, or loyalty programmes that reward repeat bookings. These enticements can encourage long-term guests to choose your property over others.

Request and Encourage Feedback

Regularly seek feedback from your long-term guests to better understand their needs and preferences. Proactively address any concerns or suggestions they may have. By listening to their feedback and making improvements, you can enhance the guest experience and increase guest satisfaction.

Attract Long-Term Guests

By implementing these strategies, you can attract long-term guests to your short stay rental property and encourage them to extend their stays. Providing a comfortable and convenient experience, maintaining open communication and valuing their needs will help you build a loyal base of long-term guests and ensure consistent occupancy.

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Contact Us

Send us an email now and let’s chat about your AirBnB holiday accommodation cleaning and short stay hire linen requirements, as well as your need for AirBnB guest accommodation consumable supplies:
1300 477 937 or hello@holidaypropertyservice.com.au

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